Knowledge management practices as an antecedent for enabling work performance of employees: empirical evidence from pump and motor manufacturing cluster in India

R. Sujatha and R. Krishnaveni

International Journal of Indian Culture and Business Management, 2020, vol. 20, issue 3, 289-306

Abstract: Organisations are continuously striving to improve the work performance of employees. The comprehensive literature review identified the importance of knowledge management practices including creation, acquisition, sharing, storage and use of knowledge. The aim of this study is to understand the relationship between knowledge management practices and work performance of employees. The study was conducted among 102 firms in the pump and motor manufacturing cluster. A 70-item questionnaire was administered among the middle level managers. The data was analysed using partial least squares. The results revealed that there is positive relationship among the five knowledge management practices except the knowledge that is created is not effectively stored in repositories. The results further found that knowledge management practices positively influence the work performance. This study posited strong evidence for academicians and practitioners that prevalence of knowledge management practices can be leveraged for the betterment of employees' performance.

Keywords: knowledge management; work performance; knowledge creation; knowledge acquisition; knowledge sharing; knowledge storage; knowledge usage; manufacturing cluster; India. (search for similar items in EconPapers)
Date: 2020
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