Measuring the impacts of organisational culture determinants on organisational citizenship behaviour in IT sector

Neha Singh, Anil Pawar, Radhika G. Shah, Twinkal Thakkar, Aditya Jani and Hiral Vora

International Journal of Indian Culture and Business Management, 2025, vol. 35, issue 3, 328-343

Abstract: In India, the information technology (IT) sector has emerged as a dynamic, swiftly expanding industry with numerous employment opportunities. This study investigates the crucial role of organisational citizenship behaviour (OCB) in fostering the expansion of IT companies. Our cross-sectional survey includes the opinions of 378 middle-and senior-level IT administrators from a variety of organisations. Using multiple regression analysis and path analysis techniques, this study evaluates the impact of OCB on the overall efficacy of IT companies. Notably, our findings disclose that a substantial proportion, specifically 70.60%, of an IT company's efficacy can be attributed to the various OCB-influencing factors within these organisations. This study highlights the significance of fostering and recognising OCB in the workplace to increase the success and growth of IT companies in India.

Keywords: organisation citizenship; behavioural effectiveness; motivation job satisfaction; quality of work life; QWL; organisation culture; organisational citizenship behaviour; OCB. (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=147155 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijicbm:v:35:y:2025:i:3:p:328-343

Access Statistics for this article

More articles in International Journal of Indian Culture and Business Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().