A survey of positive and negative aspects of the Indian administrative bureaucratic system

Prem Lal Joshi and Rajesh Kumar

International Journal of Indian Culture and Business Management, 2011, vol. 4, issue 6, 658-684

Abstract: This online survey, based on a sample size of 340 responses, was carried out to ascertain public perceptions of the positive and negative aspects of the Indian administrative bureaucratic system (IAS). Only 13% of the respondents were satisfied with the system. The most important positive aspect with respect to the IAS system was the factor of decent living and working conditions, and the most important negative aspect was the tendency to serve their political masters rather than the general public. The most important positive aspect of the lower level bureaucracy was the greater dependence on the junior bureaucrats by their seniors, and the most critical negative aspect was that lower level bureaucrats have no sense of wastage of public money. The more the experience that respondents had with the system, the more negative their perceptions of the system became. The Indian residents held much stronger negative views about the IAS system than their non-resident Indian (NRI) counterparts.

Keywords: India; administrative bureaucracy; bureaucratic systems; positive; negative; constraints; effectiveness; professionalism; lateral system; NRIs; non-resident Indians; corruption; accountability; transparency; performance appraisal; public perceptions. (search for similar items in EconPapers)
Date: 2011
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=42913 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijicbm:v:4:y:2011:i:6:p:658-684

Access Statistics for this article

More articles in International Journal of Indian Culture and Business Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().