Psychological empowerment and turnover intent: a study of software professionals in India

Shalini Singh, Amitabh Deo Kodwani and Rakesh Kumar Agrawal

International Journal of Indian Culture and Business Management, 2012, vol. 5, issue 2, 132-151

Abstract: India has emerged as a global hub for IT industry with the segment having undergone rapid transformation and a phase of accelerated growth. Despite the recent downturn, the IT sector in India has managed to secure a double digit growth rate. With intense global competition, the companies are operating in an environment encompassed by technological innovation and change. Empowering and retaining employees are major challenge for an IT company because when opportunities and challenges are numerous, flow of employees between one company and another becomes commonplace. Therefore, attrition continues to plague the industry making it one of the foremost concerns of the sector today. Studies have shown that empowering employees not only makes a significant difference in their performance and outlook towards work but is also a means of creating greater effectiveness. Although, there have been studies analysing the impact of various factors (including empowerment) on turnover intention, studies of such nature are few in the Indian context. This study, therefore, aims to explore the influence of psychological empowerment on turnover intent of software professionals in IT product and services companies in India.

Keywords: psychological empowerment; competence; self-determination; employee turnover; turnover intention; psychology; software professionals; global hubs; ICT sector; information technology; communications technology; industrial transformation; accelerated growth; economic downturns; double digit growth; growth rates; global competition; technological innovation; technological change; employee retention; opportunities; challenges; employee flow; employee performance; service companies; employee attitudes; turnover intent; meaning; impact; India; Indian culture; business management. (search for similar items in EconPapers)
Date: 2012
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