 Interpretive structural modelling of factors affecting perceived risk in adoption of mobile payment system: a vendor's perspectiveBharti Ramtiyal, Deepak Verma and Ajay Pal Singh Rathore International Journal of Intelligent Enterprise, 2023, vol. 10, issue 3, 264-279 Abstract: In a research on adoption of a technology, perceived risk becomes a centrepiece of the study. Similarly, research on adoption of mobile payment systems (MPSs) is supplemented by risk research. This study focuses on studying the inter-relationships among various types of perceived risk from vendor's point of view using interpretive structural modelling (ISM). It focuses on the risk perception of small vendors towards adoption of MPS in India. The developed ISM in Indian conditions reveals unidirectional and bi-directional structural relationships among seven factors of risk perception. The paper also presents a decision making tool when it comes to risk mitigation. Decision maker can use it to chalk out a strategy to prioritise and subsequently mitigate the risk arising in adoption of MPS. Additionally, it supports the small vendor base by creating more awareness among government bodies as to how to reduce the perceived risk associated with MPS. Keywords: mobile payment system; MPS; risk; adoption; vendor; interpretive structural modelling; ISM. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijient:v:10:y:2023:i:3:p:264-279 Access Statistics for this article More articles in International Journal of Intelligent Enterprise from Inderscience Enterprises Ltd |
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