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The relationship between individual differences, culture, anxiety, computer self-efficacy and user performance

Ravi Paul, Richard D. Hauser and John H. Bradley

International Journal of Information Systems and Change Management, 2007, vol. 2, issue 2, 125-138

Abstract: The purpose of this research was to comprehensively examine the relationships between Computer Anxiety (CA), culture, Computer Self-Efficacy (CSE) and user performance in a training setting. This study sought to extend previous research by longitudinally examining the impacts of individual differences, culture, CA and CSE concurrently on actual performance in a training setting. To accomplish this, previously validated instruments were used to measure culture, CA and CSE. Actual performance was measured using a standardised, hands-on database test and the results analysed using correlation analysis. Support was found for all the four hypotheses.

Keywords: culture; computer self-efficacy; database self-efficacy; computer anxiety; CA; individual differences; training; user performance; training; information systems. (search for similar items in EconPapers)
Date: 2007
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