Analysis of a new information systems outsourcing practice: software-as-a-service business model

David C. Chou and Amy Y. Chou

International Journal of Information Systems and Change Management, 2007, vol. 2, issue 4, 392-405

Abstract: Software-as-a-Service (SaaS) is an emerging business model that delivers software applications to users through web-based technology. Adopting SaaS applications allow companies to dramatically save their Information Technology (IT) costs. This paper discusses the concepts and applications of services, SaaS, outsourcing and their economic implications. SaaS can be adopted as an excellent outsourcing model since it exhibits the technological and economic benefits of IT services.

Keywords: software-as-a-service; SaaS; services; outsourcing models; total cost of ownership; TCO; economic analysis; information systems; internet; web-based technology; software delivery; information technology. (search for similar items in EconPapers)
Date: 2007
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Citations: View citations in EconPapers (2)

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