Does ERP have benefits on the business intelligence readiness? An empirical study

Saeed Rouhani and Mobin Mehri

International Journal of Information Systems and Change Management, 2016, vol. 8, issue 2, 81-105

Abstract: Business intelligence is an essential part of business analytics and decision support in organisational environment and its readiness is the first and vital step. The goal of this research is the study the enterprise resource planning (ERP) implementation benefits on the business intelligence (BI) readiness. In this research a survey has been guided based on 28 hypothesises which were designed through seven ERP implementation benefits and four BI readiness criteria that were extracted from literature review. The Pearson correlation test was utilised to analysis the questionnaire data of 54 firms. The results of Pearson correlation test shows 17 positive relations between ERP implementation benefits and BI readiness criteria. Consequently 'decisional empowerment', 'improved interaction with customers', 'improved decision-making process', 'increased flexibility in information generation', 'increased IT infrastructure capability', 'integrated information across the enterprise' and 'improved information flow among departments' as ERP implementation benefits lead to BI readiness in organisation. This research would be useful for CIO of firms to prepare their organisations for BI utilisation by ERP implementation. Also insights about ERP effects and relations to readiness level of BI are the main outcomes of the current research.

Keywords: enterprise resource planning; ERP implementation; implementation benefits; business intelligence readiness. (search for similar items in EconPapers)
Date: 2016
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