Electronic procurement of services and process innovation

Ute Reuter

International Journal of Innovation and Sustainable Development, 2011, vol. 5, issue 2/3, 199-220

Abstract: The service procurement process can be improved significantly by the implementation of innovative technological instruments such as online auctions, catalogue management and electronic marketplaces. Depending on the intensity of their use, incremental or even radical process innovation can be triggered. However, there is a significant lack of theoretical and empirical research in this field. Based on resource- and competence-based logic and case study data, this research project identifies specialisation, formalisation and centralisation of service procurement as the most important organisational conditions for the implementation of electronic procurement instruments within service companies. Furthermore, process innovation resulting from their implementation is identified to be mostly incremental in practice.

Keywords: catalogue management; electronic marketplace; electronic procurement; e-procurement; electronic purchasing; industry studies; incremental innovation; online auction; procurement of services; process innovation; purchasing of services; service sector; technological innovation; technology adoption. (search for similar items in EconPapers)
Date: 2011
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=43069 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijisde:v:5:y:2011:i:2/3:p:199-220

Access Statistics for this article

More articles in International Journal of Innovation and Sustainable Development from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().