Fear of COVID-19 outbreak, stress and anxiety among working employees: a multi-service sector study

Pratima Verma, Sumanjeet Singh, Vimal Kumar, Minakshi Paliwal, Preeti Sharma and Sung Chi Hsu

International Journal of Industrial and Systems Engineering, 2023, vol. 45, issue 3, 378-397

Abstract: The purpose of this study is to look at the link among financial stress, psychological stress, fear factors, and anxiety in the service industry as a result of the worldwide coronavirus epidemic. Additionally, the study also identified the various fear factors due to COVID-19. Regression analysis was applied to examine the responses of 539 service sector employees in India. The results revealed that the hypothesised variables' connections had substantial effects. Through the numerous fear variables, this study gives vital insights into the impact of epidemics on diverse service industries. Based on the demographic analysis, this study revealed that employees of every service sector organisation had a different level of fear factors. The study assists managers and human resource practitioners in developing an action plan for the period leading up to and following COVID-19, as well as communicating with their employees, which includes managers, human resource practitioners, and health and government officials.

Keywords: COVID-19; psychological stress; financial stress; anxiety; fear factors. (search for similar items in EconPapers)
Date: 2023
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