A study on the application of emotional factors in medical products for paediatric asthma

Jun Wang, Yazhen Lan, Dong Zhang and Mengqing Liu

International Journal of Industrial and Systems Engineering, 2025, vol. 51, issue 1, 33-58

Abstract: Emotional factors play a pivotal role in enhancing the user experience of medical products for paediatric asthma, mitigating children's negative emotions, and improving treatment adherence. However, a comprehensive framework and assessment criteria for integrating emotional factors into the design of such medical products are lacking. To standardise these criteria, this study integrates emotional design theory, grounded theory, and the fuzzy analytic hierarchy process (FAHP). Firstly, based on the three-level theory of emotional design, an interview outline was constructed to conduct semi-structured interviews with the target users, and the interview content was coded and analysed using the grounded theory to refine the emotional factor design indicators. Subsequently, FAHP assigned weights to these indicators, constructing a comprehensive emotional factor application model. PSSUQ validated product usability, revealing that the proposed model effectively meets users' emotional needs, thereby standardising emotional factors application criteria and offering theoretical references for designing medical products for paediatric asthma.

Keywords: emotional factors; emotional design theory; grounded theory; fuzzy analytic hierarchy process; FAHP; paediatric asthma medical products. (search for similar items in EconPapers)
Date: 2025
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