Business service sourcing: a literature review and agenda for future research

Fredrik Nordin and Henrik Agndal

International Journal of Integrated Supply Management, 2008, vol. 4, issue 3/4, 378-405

Abstract: Business service sourcing is increasing in importance for firms; a trend recognised by significant research efforts among scholars. The rapidly expanding literature is, however, highly fragmented. It is difficult to grasp what has actually been investigated, and what remains to be studied. Therefore, the purpose of this article is to review, analyse and categorise empirical research in the area of business service sourcing. A total of 119 empirically-based articles published in peer-reviewed journals were identified and classified according to their focus of research, empirical context and research methodology. Most articles dealt with the sourcing process or sourcing strategy, less with antecedents to sourcing and sourcing outcomes. Logistics and information systems/information technology (IT) services have received the most attention, as have European and North American service buyers. A majority of articles employed statistical methods of analysis.

Keywords: business services; service sourcing; outsourcing; literature review; empirical research; purchasing; procurement; logistics; information systems; information technology. (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.inderscience.com/link.php?id=20760 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijisma:v:4:y:2008:i:3/4:p:378-405

Access Statistics for this article

More articles in International Journal of Integrated Supply Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().