The responsive supply chain performance: relationships with technology uncertainty and organisational learning

Susita Asree and Bharathi Rao

International Journal of Integrated Supply Management, 2011, vol. 6, issue 2, 127-139

Abstract: The purpose of this paper is to illuminate the interplay of technology uncertainty and organisational learning, and its impact on the performance of a responsive supply chain. Through this paper, the researchers will: (a) test empirically how firms react to technology changes in a responsive supply chain design; (b) analyse through empirical tests how a responsive supply chain design influences a firm' incremental and experiential learning; and (c) analyse the impact of incremental and experiential learning on strategic supply chain performance. This study provides an empirical basis to understand the inter-relationships amongst variables of technological uncertainty, supply chain performance and organisational learning. The results indicate that those organisations which are more responsive to uncertainties in technology also trigger a 'learning' process leading to superior supply chain performance.

Keywords: global supply chains; responsive supply chains; technology uncertainty; organisational learning; supply chain performance; technological change; incremental learning; experiential learning; strategic performance; inter-relationship; variables; technological uncertainty; learning processes; superior performance; Malaysia; manufacturing industry; integrated supply chains; SCM; supply chain management. (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijisma:v:6:y:2011:i:2:p:127-139

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