Comprehensive evaluation of cloud services based on fuzzy grey method

Wenjuan Li, Jian Cao and Shiyou Qian

International Journal of Information Technology and Management, 2020, vol. 19, issue 4, 280-291

Abstract: Cloud-based applications have become more and more popular. However, it remains a big challenge to comprehensive evaluate the reliability and performance of cloud providers and services due to the reason that Cloud is extremely dynamic and uncertain, resources distributed, virtualised, and freedom of entry and exit. The grey theory is adapted to handle the problems of blurring and uncertainty. Therefore, based on the grey relational analysis and grey comprehensive evaluation method, this paper proposes a novel trust comprehensive evaluation method for cloud services, also a comprehensive user satisfaction evaluation method for the better selection of suitable providers. In addition, it discuss in detail the construction and calculation of the evaluation model by case study.

Keywords: cloud computing; grey comprehensive evaluation; GCE; trust; user satisfaction. (search for similar items in EconPapers)
Date: 2020
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