A model of Service-Oriented Architecture and firm/network performance

Andrew N.K. Chen and Jason Nichols

International Journal of Information Technology and Management, 2010, vol. 9, issue 1, 54-74

Abstract: In this paper, we seek to lay a foundation for the analysis of the relationships between SOA and previously discovered antecedents to organisational performance. We review the fundamentals of SOA and the literature regarding IT and firm performance, and we present a research model for examining the impact of SOA and other firm's resources/capabilities on the performance of a firm and a value network. Our analysis and propositions provide guidelines for future research and knowledge advancement in the area of SOA and IT business value.

Keywords: SOA; service-oriented architecture; IT infrastructure; IT business value; firm performance; information technology; value networks; organisational performance. (search for similar items in EconPapers)
Date: 2010
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