Strategic management of complex IT systems

Nandish V. Patel

International Journal of Information Technology and Management, 2010, vol. 9, issue 2, 109-131

Abstract: Strategic management of complex information technology is unable to cater for emergent information, presenting an information management and overhead cost problem. Planning and plans result in rule-based prescriptive behaviour that dominates strategic management. Management of complex information technology and information strategically, whilst allowing for emergent information is addressed in this paper in terms of the Generalised DRASS Matrix derived from constructs of the Theory of Deferred Action. The Matrix provides plural perspectives on planned and emergent information. Management techniques based on it can serve to integrate complex IT systems management with planned and emergent information needs. A meta-analysis of extant systems provides exemplar systems from public and private sectors.

Keywords: theory of deferred action; generalised DRASS matrix; deferred systems; information management; strategic management; emergent organisations; diffused management; ICT; information technology; communications technology; emergent information. (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=30456 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijitma:v:9:y:2010:i:2:p:109-131

Access Statistics for this article

More articles in International Journal of Information Technology and Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().