How to deal with knowledge in small companies? Defining emergent KM approach

Ettore Bolisani, Enrico Scarso and Małgorzata Zięba

International Journal of Learning and Intellectual Capital, 2016, vol. 13, issue 2/3, 104-118

Abstract: This paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular the distinction between deliberate versus emergent approach towards strategic planning. Using the methodology of case study, we carried out an explorative research to analyse the characteristics of KM approach in two small companies located in Italy and in Poland. Both companies appeared to adopt an emergent KM approach and therefore, a detailed analysis of this phenomenon was feasible, as well as description of its main features. On the basis of the research results, implications for both managers and researchers are discussed.

Keywords: knowledge management; emergent KM; KM definition; SMEs; small and medium-sized enterprises; case study; ICT service providers; Italy; Poland; small fims; strategic management; strategic planning; information technology; information and communications technology. (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijlica:v:13:y:2016:i:2/3:p:104-118

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