The impingement of managerial supervision on employees' satisfaction: the Malaysian case

Abdul Latif Salleh, Kim Lian Lee and Abu Bakar Raida

International Journal of Learning and Intellectual Capital, 2010, vol. 7, issue 1, 1-22

Abstract: The notions of modern management have developed from process, production, human or labour orientations. One of the great questions confronting our industrial society today is concerned with the issue of managers' actions and behaviour dealing with and through people, particularly their subordinates (human/labour-oriented aspect). Achieving a greater understanding of the ways to handle conflicts and adopting an appropriate style to handle it will enable superiors to manage their subordinates effectively. The purpose of the study is to explore the relationships between a superior's individual characteristics and conflict-handling styles and its consequences on employees' satisfaction. In general, this research analyses various managerial supervision styles and its impact on subordinates' compliance and satisfaction with superiors' supervision in Malaysian organisations.

Keywords: organisational behaviour; employee satisfaction; managerial supervision; conflict-handling styles; superiors characteristics; Malaysia. (search for similar items in EconPapers)
Date: 2010
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