WQC: a web-based technique for solving organisational problems through global intellectual capital sharing

C. Sudhahar, R. Suresh Premil Kumar, V. Senthil and S.R. Devadasan

International Journal of Learning and Intellectual Capital, 2010, vol. 7, issue 1, 75-97

Abstract: The developments in the field of Information Technology (IT) have been growing exponentially. Because of the power of IT, human kind has been turning its concentration on developing web-based devices. However, amidst this kind of progress, some of the models which have been offering foundational solutions and values are currently facing extinction. The Quality Circle (QC) is one of them. QCs have played vital roles in organisations, bridging theory and practice in providing viable solutions. However, the conventional framework of QCs is not suitable for modern companies, which are increasingly facing tough competition with severe pressure to meet global standards at a quick pace. Realising this situation, in this paper a concept named Web-Based Quality Circle (WQC) is proposed to solve organisational problems through global intellectual capital sharing. The traditional framework of QC is refined and web-based technology is integrated into it to design the WQC framework. After explaining the framework, the working of the WQC is illustrated by presenting the computer screen outputs employed in it. This paper also enumerates the advantages and challenges in successful adoption of WQC.

Keywords: quality circles; web technology; information technology; total quality management; TQM; intellectual capital. (search for similar items in EconPapers)
Date: 2010
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