How do different supply chain configuration settings impact on performance trade-offs?

Yasmine Sabri, Guido J.L. Micheli and Cali Nuur

International Journal of Logistics Systems and Management, 2017, vol. 26, issue 1, 34-56

Abstract: The notion of 'fit' in the supply chain management (SCM) literature has evolved following the adoption of the contingency approach in an endeavour to achieve greater organisational effectiveness. In this paper, we investigate the possible approaches to achieving a state of fit between supply chain configuration settings and performance indicators, while taking into account the contextual factors related to different industry sectors and geographical dispersion levels. This study addresses the pressing issue of the performance trade-offs faced by companies to achieve a higher service level and customer satisfaction (effectiveness) on the one hand, while being cost-efficient on the other hand (efficiency). The paper contributes to the SCM literature and practice through synthesising a conceptual framework that scrutinises the relationships between six individual configuration settings and nine effectiveness/efficiency indicators. The study's findings explain the motivations behind different configuration decisions, which help in obtaining the most appropriate fit between supply chain configuration and performance.

Keywords: supply chain configuration; supply chain design; supply chain fit; contingency approach; effectiveness; performance management; performance trade-offs; supply chain management; SCM; supply chain performance; service levels; customer satisfaction; cost efficiency. (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://www.inderscience.com/link.php?id=80628 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijlsma:v:26:y:2017:i:1:p:34-56

Access Statistics for this article

More articles in International Journal of Logistics Systems and Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().