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The impact of lean practices on workspace improvement: case study of a quality control laboratory in a pharmaceutical company

Fatima Ezzahra Cherqaoui and Saâd Lissane Elhaq

International Journal of Logistics Systems and Management, 2022, vol. 43, issue 4, 484-500

Abstract: Performance improvement can be done in several ways. Each firm attempts to utilise suitable practices based on its activity and workplace. This paper aims to demonstrate the impact of lean tools on performance improvement. The improvements achieved are indicated through a case study in a quality control laboratory of a Moroccan pharmaceutical company. The elimination of irritants was carried out by following some well-defined steps. The approach used describes the implementation stages and the benefits of lean practices through a comparative study of the workplace before and after the implementation. The benefits are also indicated through a spaghetti diagram, which shows the arrangement of the workshop before and after the implemented changes. The findings reveal the impact of process reengineering steps and the benefits of lean practices on workspace improvement through gains in both space and time. Some other organisational challenges, especially those related to motion wastes, were also solved.

Keywords: pharmaceutical industry; lean tools; 5S; cellular layout; process reengineering; Moroccan firm. (search for similar items in EconPapers)
Date: 2022
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