 Exploring the relationship between quality management and risks in closed-loop supply chainsMichael Madas and Yiannis Nikolaidis International Journal of Logistics Systems and Management, 2023, vol. 44, issue 4, 431-457 Abstract: Supply chain risks are highly unpredictable and may affect the entire spectrum of supply chain actors, with direct implications on cost, product/process quality, lead time, company's image and profitability. Existing literature in supply chain risk management (SCRM) has not sufficiently addressed risk management in the context of closed-loop supply chains (CLSC) and has not thoroughly investigated potential linkages between risks and quality management (QM). In our paper, we develop a typology of CLSC risks and explore the potential contribution of QM systems, principles and practices in dealing with CLSC risks. Various QM tools can be employed to reduce the occurrence or impact of risks associated with reconditioned or returned products. Unfortunately, certain important risk categories are difficult to mitigate by means of QM. Indicative examples are the consolidation of return flows to remanufacturers, inefficient marketing techniques for recovered products, as well as uncertainties related to quantity and timing of returns. Keywords: closed-loop supply chain; CLSC; reverse logistics; risk; quality management. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijlsma:v:44:y:2023:i:4:p:431-457 Access Statistics for this article More articles in International Journal of Logistics Systems and Management from Inderscience Enterprises Ltd |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.