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Reverse logistics sustainability performance: from a systematic review to an assessment framework

Maquele Antunes de Oliveira, Marina Hernandes de Paula e Silva, Orlando Henrique Batista Junior, Juliana Veiga Mendes and Luis Antonio de Santa-Eulalia

International Journal of Logistics Systems and Management, 2025, vol. 50, issue 3, 334-360

Abstract: Concern about sustainability has increased companies' awareness of the importance of reverse logistics (RL) and its related opportunity as a competitive advantage. Despite the importance of this subject, the literature provides a limited number of frameworks on sustainability performance measurement in RL. There is a lack of studies in the literature that provide a clear overview about sustainable performance generating a practical model from it. To contribute to reducing this gap, this paper aims to propose a framework, classifying different indicators according to the triple bottom line (TBL) and through the RL stages - collection, analysis and classification, processing and final destination. A systematic literature review in the intersection of RL stages and sustainability performance was conducted to accomplish the objective. Results include indicators organised into a framework, covering the TBL and RL stages. Our findings also suggest the TBL social dimension is understudied in RL and that more studies indicating how to calculate the indicators are needed.

Keywords: sustainable development; operations management; performance indicators; triple bottom line; TBL. (search for similar items in EconPapers)
Date: 2025
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