Challenges of adoption digital technologies in Logistics 4.0: a holistic study using the technological determinism theory

Noorul Shaiful Fitri Abdul Rahman, Abdelghani Benayoune, Vinh V. Thai, Abdelsalam Adam Hamid and Rudiah Md Hanafiah

International Journal of Logistics Systems and Management, 2026, vol. 53, issue 3, 397-424

Abstract: Technological development such as blockchain, the internet of things (IoT), and big data is already having significant impacts on workers and businesses in many industries globally. This study aims to find out the main critical challenges in adopting digital technologies in Logistics 4.0 in Oman, to determine the driving factors of digital technology adoption and identify the techno-digital trends positively impacting Oman's logistics companies. Results reveal that the key factors driving digital technologies' adoption and the main challenges companies in Oman include blockchain, big data, IoT, wireless communication technologies and augmented reality. The findings vindicate that the implementation cost, lack of digital skills among the current labour force, cybersecurity, and cultural change were the main obstacles. Consequently, the study discusses the policy implications of Logistics 4.0 and recommends possible solutions for regulators, policymakers, and other stakeholders using the technological determinism theory.

Keywords: logistics/supply chain operations; Logistics 4.0; digital technology; technological determinism theory; blockchain. (search for similar items in EconPapers)
Date: 2026
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