A linguistic reliable quality function deployment method for the healthcare sector

Sawsen Maalej, Nesrin Halouani and Habib Chabchoub

International Journal of Multicriteria Decision Making, 2018, vol. 7, issue 3/4, 276-297

Abstract: This study focuses on the definition of risk management tools for the dialysis service due to the importance of the healthcare organisation assessment in maintaining the system performance. The latter can serve a high quality service within hospitals with patient healthy treatment and satisfaction.

Keywords: risk; reliability; reliable quality function deployment; RQFD; linguistic variable; 2-tuple model. (search for similar items in EconPapers)
Date: 2018
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