Application of decision support systems in scheduling/planning of manufacturing/service systems: a critical review

Ehsan Ardjmand, Iman Ghalehkhondabi, Gary R. Weckman and William A. Young Ii

International Journal of Management and Decision Making, 2016, vol. 15, issue 3/4, 248-276

Abstract: A review of decision support systems' (DSS) history, evolution, taxonomy, and application in the planning/scheduling of manufacturing/service systems is presented. Different research conducted is categorised based on the DSS type applied - as well as the domain of the subject - and their limitations are explored. The investigation in literature indicates that although a considerable theoretical and practical advancement has been achieved in DSSs, in most of the research the applicability of the DSSs proposed remains an open question. Additionally, the integration of DSSs - which is an important issue in terms of proposing a comprehensive solution for manufacturing/service systems - has not been addressed in most of the DSSs reviewed.

Keywords: decision support systems; DSS; scheduling; planning; manufacturing systems; service systems; literature review. (search for similar items in EconPapers)
Date: 2016
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