A multi-criteria decision making approach for prioritising product-service systems implementation in smart cities

Alice Rondini, Alexandra Lagorio, Roberto Pinto and Giuditta Pezzotta

International Journal of Management and Decision Making, 2018, vol. 17, issue 4, 415-446

Abstract: The latest economic and environmental changes together with the development of technology, fostered interest in 'smart cities' and smart city product-service system (SCPSS): bundle of products and services aimed at fuelling sustainable economic growth with a wise management of resources. Since budget constraint prevents a massive implementation of all the possible SCPSS, this paper expands the engineering value assessment (EVA) method and adopt it to assess and prioritise SCPSS from three perspectives: 1) the municipality; 2) the citizens; 3) other stakeholders. EVA method is based on two steps, and for each of them proposes a MCDM method. The contribution of this study is twofold: first, it complements the EVA method with the definition of specific evaluation criteria for external stakeholder that play a crucial role into the smart city paradigm; second, it describes the application of the method for the selection and prioritisation of SCPSS in Bergamo.

Keywords: product service system; multi-criteria decision making; MCDM; smart city; sustainability; TOPSIS; IPA; EVA method; Pugh matrix. (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (4)

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