 Exploring agile working beyond the COVID-19 emergency: an empirical analysis on Italian public organisationsAlessandro Francesco Sinatra, Mara Soncin and Michela Arnaboldi International Journal of Management and Decision Making, 2026, vol. 25, issue 2, 101-128 Abstract: Agile working (AW) in the public sector accelerated significantly as an effect of the COVID-19 pandemic. This study explores the implementation and evolution of AW, utilising qualitative analyses to provide a comprehensive overview. The research design includes interviews with general directors and AW coordinators, the analysis of organisational documents, and data from an ad hoc survey monitoring the level of AW adoption in Italy during and after the COVID-19 emergency. The results highlight heterogeneity in the adoption of AW in the public sector, especially in the transition from emergency to non-emergency conditions. Insights into technological and regulatory changes and human resource management practices reveal growing commitment to work flexibility and increased digitalisation in public organisations. This study adds to our understanding of AW in public organisations during and after the pandemic, demonstrating that an organisational approach to AW can have implications on change management and organisational innovation. Keywords: agile working; remote working; teleworking; flexible working; COVID-19; public organisations; organisational choice. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijmdma:v:25:y:2026:i:2:p:101-128 Access Statistics for this article More articles in International Journal of Management and Decision Making from Inderscience Enterprises Ltd |
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