Employee accounts of bullying at work

Andreas P.D. Liefooghe

International Journal of Management and Decision Making, 2003, vol. 4, issue 1, 24-34

Abstract: When incidence rates of bullying tend to be reported at levels of approximately 10% when measured by instruments such as the Negative Acts Questionnaire (NAQ), but self-report measures are closer to 50%, the question arises as to how we explain the missing 40%. This case study offers some suggestions by exploring the views of employees regarding bullying at work. Using Discourse Analysis (DA), findings suggest that the use of the term bullying varies in ordinary talk, incorporating a more organisational dimension of bullying. The implications of this are reviewed.

Keywords: bullying; employee accounts; discourse. (search for similar items in EconPapers)
Date: 2003
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