Relationship of emotional intelligence with conflict management styles: an empirical study in China

Chun-Sheng Yu, Ron M. Sardessai, June Lu and Jing-Hua Zhao

International Journal of Management and Enterprise Development, 2006, vol. 3, issue 1/2, 19-29

Abstract: In a survey study of 227 employed MBA students in China, we explored the relationship between supervisors' emotional intelligence and subordinates' styles of handling interpersonal conflicts. Five dimensions of emotional intelligence and five styles of handling conflict with supervisors were examined. The results of regression analysis indicated significant influence of emotional intelligence on both integrating and compromising conflict management styles. Integrating style can be most predicted by emotional intelligence. A confusing but interesting finding was that supervisors' emotional intelligence had significant influence on subordinates' dominating style – positively, not negatively as predicted.

Keywords: conflict management; emotional intelligence; enterprise; SMEs; China; interpersonal conflicts; supervisors. (search for similar items in EconPapers)
Date: 2006
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