Do top- and mid-level managers view Enterprise Resource Planning (ERP) systems success measures differently?

Princely Ifinedo and Nazmun Nahar

International Journal of Management and Enterprise Development, 2006, vol. 3, issue 6, 618-635

Abstract: We investigated ERP systems success measurement from the perspectives of top- and mid-level managers. Using surveys in two small Northern European countries, we aimed to determine whether differences exist between the two groups. Our results showed that there are no significant statistical differences between the two groups. The implications of the findings for both practice and research are outlined.

Keywords: enterprise resource planning; ERP success; success measurement; success factors; top management; mid-level managers; organisational stakeholder groups; Finland; Estonia. (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (4)

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