Critical success factors from outsourcing theories as determinants of leadership roles in IT outsourcing projects

Ragnar Andresen, Knut Ekker and Petter Gottschalk

International Journal of Management and Enterprise Development, 2007, vol. 4, issue 4, 477-487

Abstract: The contingent approach to management is applied in this paper by making leadership roles dependent on critical success factors. Six leadership roles are made dependent on 11 critical success factors derived from outsourcing theories. An empirical study was conducted in Norway. Results indicate that the most critical success factor for the client organisation is core competence management. Core competence management is best achieved when the outsourcing project manager focuses on the entrepreneurial role.

Keywords: core competencies; critical success factors; Norway; entrepreneurship; leadership roles; outsourcing contracts; outsourcing theories; core competence management; enterprise development; project management. (search for similar items in EconPapers)
Date: 2007
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