Remote access to group expertise: an essential e-operation for SMEs

Nikolaos Bougioukos, Fotios Petropoulos, Pavlos Kapsianis, Konstantinos Nikolopoulos (), Elli Pagourtzi and Vassilios Assimakopoulos

International Journal of Management and Enterprise Development, 2008, vol. 5, issue 6, 619-633

Abstract: Remote access for Small and Medium Enterprises (SMEs) to group expertise is a key service for efficient decision support. E-tools that could provide such services would enhance the decision-making process and at the same time provide a value-for-money solution; also they are very easy to assemble. E-tools reserve very limited time of their daily workload, thus facilitating participation in such decision support tasks; not to mention that virtual attendance reduces the impact of group bias. This study presents a web-based application of a semi-Delphi approach, using modern three-tier architecture, providing real-time group decision making features.

Keywords: SMEs; small and medium-sized enterprises; remote access; group decision making; Delphi method; experts; e-tools; group expertise; decision support; internet; online tools; web-based applications. (search for similar items in EconPapers)
Date: 2008
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