A qualitative study of the relationship between interorganizational internet communication and purchasing performance

Shaohan Cai and Minjoon Jun

International Journal of Management and Enterprise Development, 2008, vol. 5, issue 6, 683-707

Abstract: We develop a conceptual framework that integrates three key dimensions of interorganizational internet communication, such as formality, frequency and diversity, their two antecedents, perceived internet security risks and norms of internet information sharing and one consequence, purchasing performance. The linkages between these constructs were empirically tested through a series of interviews with purchasing managers. The results reveal that the frequency and diversity of internet communication play an important role in enhancing purchasing performance; formality exerts a minimal impact on the performance and perceived internet security risks significantly affect norms of internet information sharing, and in turn frequency and diversity.

Keywords: internet communication; internet security risks; SCM; supply chain management; interorganisational communication; purchasing performance; qualitative research; information sharing; web-based communication. (search for similar items in EconPapers)
Date: 2008
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