Benchmarking partner selection: introducing the AHP method in the benchmarking process to define best practice partners

J. Razmi, S.F. Ghaderi and P.K. Ahmed

International Journal of Management Practice, 2005, vol. 1, issue 3, 263-278

Abstract: This paper illustrates the challenges and problems facing organisations in identifying a partner company to benchmark against. The paper highlights the benchmarking process and the critical role of selecting an appropriate partner(s) for benchmarking, and then proceeds to illuminate a number of conventional techniques that can be used in this process by highlighting their advantages and disadvantages. The paper then elaborates the Analytic Hierarchy Process (AHP) as a highly versatile yet simple to use method in benchmarking partner selection. The paper concludes by illustrating the use of AHP as a case example.

Keywords: benchmarking; multiattribute decision making; AHP method; evaluation; electric power companies; analytic hierarchy process; benchmarking partners. (search for similar items in EconPapers)
Date: 2005
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