Multi-Layer Integration Methodology for development of ICT competences in SMEs

Heilyn Camacho

International Journal of Management Practice, 2013, vol. 6, issue 2, 115-130

Abstract: To modern enterprises, information technology has a multi-value, such as improving products, customer satisfaction and quality; it also facilitates administrative processes, reduces cost and improves competitiveness, among other things. Taking advantage of Information and Communication Technologies (ICT) is a challenge for many Small and Medium-sized Enterprises (SMEs). As it is clear that the important role of the SMEs for the countries development, this paper proposes a methodology that aims to interconnect external forces that can facilitate the removal or mitigation of some of the constraints and challenges SMEs face, when they adopt ICT.

Keywords: information and communications technology; information technology; ICT adoption; action learning; triple helix; university-industry-government interaction; ICT competences; SMEs; small and medium-sized enterprises; problem based learning; PBL; Costa Rica; economic development. (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijmpra:v:6:y:2013:i:2:p:115-130

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