Six Sigma methodology: an effective tool for quality management

Francesco Aggogeri and Enzo Gentili

International Journal of Manufacturing Technology and Management, 2008, vol. 14, issue 3/4, 289-298

Abstract: The quality standards of the output, the features of delivery and the introduction of new services are becoming the most important factors to success in business performance. In this context, the application of new methodologies is essential to increase the business performance. Six Sigma can give an important solution for those companies that intend to highlight the customer satisfaction focusing on the continuous improvement of the processes. The purpose of this paper is to show the power of the Six Sigma methodology in increasing the performance level of industrial processes and systems. The paper shows a Six Sigma case study applied to the automotive market.

Keywords: quality management; continuous improvement; problem solving; six sigma; customer satisfaction; automobile industry; automotive six sigma. (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=17728 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijmtma:v:14:y:2008:i:3/4:p:289-298

Access Statistics for this article

More articles in International Journal of Manufacturing Technology and Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().