Supply chain coordination using EDI with performance implications

Craig A. Hill and Gary D. Scudder

International Journal of Manufacturing Technology and Management, 2010, vol. 19, issue 1/2, 6-26

Abstract: Focusing on Electronic Data Interchange (EDI), this paper investigates a company's use of coordinating activities and supply chain management. It is shown that firms approach the use of coordination activities differently, depending on whether the supply chain member is a supplier or a customer. This research indicates that the most significant improvements from the use of EDI occur in companies that emphasise partnerships with suppliers and a systems and information technology focus with customers. When the focus is on accommodating customers or on customer partnerships, no correlation with performance improvements is observed.

Keywords: EDI; electronic data interchange; information technology; performance; SCM; supply chain management; supply chain integration; supply chain coordination; empirical research; PCA; principal component analysis; supply chain performance. (search for similar items in EconPapers)
Date: 2010
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