Design of a self-assessment model for evaluating corporate-wide learning performance in manufacturing enterprises

K.F. Pun, W.G. Lewis and K.S. Chin

International Journal of Manufacturing Technology and Management, 2003, vol. 5, issue 5/6, 428-442

Abstract: While facing competitions in today's dynamic global markets, manufacturers have realised the need for corporate-wide learning performance to gain a competitive advantage. This paper discusses the concepts and determinants for a learning organisation (LO), and presents a generic self-assessment model for manufacturers to evaluate their corporate-wide learning performance. Eight evaluation criteria and 21 sub-criteria have been identified. Personal interviews with industry experts and practitioners were conducted to validate the relative importance of these criteria and sub-criteria using the analytical hierarchy process (AHP) techniques. Key empirical findings were incorporated to develop a self-assessment scoring mechanism for the model. The model can provide manufacturers with a feasible reference to help develop their own self-assessment system and monitor learning performance.

Keywords: learning organisation; analytical hierarchy process; self-assessment model; performance evaluation. (search for similar items in EconPapers)
Date: 2003
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