A KPI model for logistics partners' search and suggestion to create virtual organisations

Omir Correia Alves Junior and Ricardo J. Rabelo

International Journal of Networking and Virtual Organisations, 2013, vol. 12, issue 2, 149-177

Abstract: This paper presents an exploratory and qualitative work of a novel model for the selection of the most adequate logistics providers to compose virtual organisations. It includes a performance measurement model and a supporting methodology that considers the intrinsic dynamics, autonomy and temporality of virtual organisations, involving both intra and inter-organisational strategic indicators. The model is flexible in terms of both allowing performance indicator weight relaxation and being adapted according to the organisation's governance model. A software prototype was developed and interviews with specialists were carried out to evaluate the model. Results are discussed at the end.

Keywords: virtual organisations; logistics partners; partner selection; key performance indicators; KPIs; logistics providers; performance measurement; modelling. (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijnvor:v:12:y:2013:i:2:p:149-177

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