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A comparative analysis on the effects of perceived enjoyment and perceived risk on hedonic/utilitarian smartphone applications

Jun Yong Xiang, Lin Bo Jing, Hyun Soo Lee and Il Young Choi

International Journal of Networking and Virtual Organisations, 2015, vol. 15, issue 2/3, 120-135

Abstract: Although smartphone applications are widely adopted around the world, empirical studies that examine the user acceptance on different application types are still scarce. This paper empirically compares the effects of perceived enjoyment and perceived risk on hedonic and utilitarian smartphone applications. Our analyses show that perceived enjoyment is a stronger determinant of intention to use a hedonic smartphone application than a utilitarian application. Perceived risk has a significant negative influence on intention to use utilitarian smartphone applications, while it does not have a significant impact on intention to use hedonic applications. Surprisingly, perceived risk has an insignificant effect on perceived usefulness both in utilitarian and hedonic smartphone applications. This study is expected to help service providers in designing smartphone applications and make contributions to the research perspective on mobile computing adoption.

Keywords: smartphone applications; smartphones; utilitarian applications; technology acceptance model; TAM; hedonic applications; perceived enjoyment; perceived risk; user acceptance; mobile computing. (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (1)

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