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Evaluating the feasibility of using tablets in emergency departments

Ela Israeli, Danit Ribak and Tsipi Heart

International Journal of Networking and Virtual Organisations, 2016, vol. 16, issue 2, 124-142

Abstract: Stakeholders in public healthcare believe that meaningful use of electronic medical record (EMR) systems can improve the efficiency and effectiveness of ED clinical processes. However, most EDs have not yet fully integrated EMRs into their medical processes at the patient's bedside. This article reports on a case study of a large busy ED in Israel using a throw-away mock-up tablet EMR to evaluate the feasibility of using tablets in the ED. It evaluated the attitude of ED physicians toward using a tablet at the patient's bedside and whether tablets use can increase the average number of patients seen by a physician per hour. The clinical staff had a generally positive attitude toward tablet use. Simulated tablet use at the patient's bedside showed that the average number of patients seen by a physician per hour increased from ~3.5 to ~6, i.e., > 70%.

Keywords: hospital emergency departments; tablet computers; electronic medical records; EMRs; technology adoption; process improvement; tablets; tablet PCs; healthcare technology; e-healthcare; electronic healthcare; Israel; accident and emergency departments; A%E; patient throughput. (search for similar items in EconPapers)
Date: 2016
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