 Understanding the relationship between business and IT groups: a personal construct theory approachSenaka Fernando, Mark Lycett and Sergio De Cesare International Journal of Networking and Virtual Organisations, 2006, vol. 3, issue 4, 438-449 Abstract: The relationship between business and Information Technology (IT) groups in organisations has consistently ranked as an important concern among business and IT managers. As a result, several researchers have investigated the means of improving the business/IT relationship. They focus on behaviours of business and IT groups and attempt to develop change management programmes as a vehicle for obtaining desired behaviours from business and IT groups in order to improve the 'relationship'. However, research shows that such attempts have a low success rate in attaining an effective 'relationship'. This paper argues that the reason for this is that most researchers tend to focus on behaviours of people without an in-depth understanding of their cognition, which influences those behaviours. Consequently, the paper proposes a cognitive approach and explores the application of Personal Construct Theory (PCT) to understand the 'relationship' and means to improve it. Keywords: business-IT relationship; information technology; cognition; PCT; elaboration; resistance; change management; group behaviour; personal construct theory; networking; virtual organisations; IT groups; business-IT groups. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijnvor:v:3:y:2006:i:4:p:438-449 Access Statistics for this article More articles in International Journal of Networking and Virtual Organisations from Inderscience Enterprises Ltd |
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