IT support in collaborative modelling of business processes – a comparative experiment

Peter Rittgen

International Journal of Organisational Design and Engineering, 2010, vol. 1, issue 1/2, 98-108

Abstract: We study collaborative modelling of business processes with respect to the impact of tool support on the modelling process. For this purpose, we compared model quality and modelling costs of two sessions in five cases. The first was carried out in the usual way without tool support; in the second case we conducted the modelling session with the help of a collaborative modelling tool. We observed a marked decrease in modelling time in the second case and a rise in model quality.

Keywords: computer-mediated communication; collaboration; system analysis; system design; business process modelling; negotiation support; decision support; computer-supported cooperative work; CSCW; collaborative modelling; IT-supported modelling; information technology; model quality; modelling costs. (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=35188 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijodei:v:1:y:2010:i:1/2:p:98-108

Access Statistics for this article

More articles in International Journal of Organisational Design and Engineering from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().