Assessing emotion in human-product interaction: an overview of available methods and a new approach

Gaël Laurans, Pieter M.A. Desmet and Paul Hekkert

International Journal of Product Development, 2012, vol. 16, issue 3/4, 225-242

Abstract: After a review of the tools available for the measurement of emotion in product design, we discuss several problems specific to the measurement of user experience during interaction with products are describe and approach to address them. This approach uses a video-supported interview technique (self-confrontation) to collect moment-to-moment data on the dynamics of user experience. Finally two studies using the new approach and perspectives for future research are briefly described.

Keywords: user experiences; moment-to-moment measurement; emotion; self-confrontation; user emotions; human-product interaction; emotional design; product design; emotional values; intuitive emotions; product development. (search for similar items in EconPapers)
Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=49835 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpdev:v:16:y:2012:i:3/4:p:225-242

Access Statistics for this article

More articles in International Journal of Product Development from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().