Future innovation framework (FIF) for value co-creation of smart product-service system design in a global automotive manufacturing company

Zhang Yan, Tobias Larsson and Andreas Larsson

International Journal of Product Development, 2024, vol. 28, issue 5, 1-29

Abstract: The Product-Service Systems (PSS) methodology faces new challenges as digital servitisation drives product-oriented companies to integrate digital services into their offerings. A value co-creation strategy and global collaborative innovation are now essential for these companies to develop smart PSS models. This study introduces the Future Innovation Framework (FIF) which is proposed as a mechanism to facilitate value co-creation in smart PSS design, specifically tailored for global manufacturing contexts. Through qualitative analysis and literature review, the research investigates collaboration among key stakeholders, defines a structured smart PSS design process, and demonstrates how value co-creation can enhance design outcomes. The proposed FIF framework, applied to a Smart Electric Vehicle (SEV) case with Volkswagen, supports early-stage collaborative innovation and informed decision-making. This paper discusses the practical implications, challenges, and future opportunities of implementing FIF in industrial smart PSS design. Finally, the potential for adapting FIF across various industry sectors is explored.

Keywords: smart product-service system; FIF; future innovation framework; PSS design process; value co-creation; automotive manufacturing company. (search for similar items in EconPapers)
Date: 2024
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