E-procurement in services: the lagging application of innovation

Arash Azadegan and Bryan Ashenbaum

International Journal of Procurement Management, 2009, vol. 2, issue 1, 25-40

Abstract: E-procurement packages hold great potential to streamline processes and reduce purchasing costs. Interestingly, there appears to be a significant lag in the adoption of services e-procurement packages vis-a-vis goods e-procurement packages. A review of the extant literature on services e-procurement suggests the following four-category schema: (1) articles focusing on application service providers (2) articles focused on application users (3) articles focused on spend categories, and (4) valuation and viability studies. This schema is then used to frame a discussion of possible explanations for this observed lag in the adoption of an innovative and beneficial technology.

Keywords: electronic procurement; e-procurement; service procurement; service innovation; literature review; goods procurement. (search for similar items in EconPapers)
Date: 2009
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