Performance measurement in buyer-supplier collaboration programmes: implementing the common scorecard

Ana Cristina Barros, Ana Barbosa-Povoa and Alexandra Castro

International Journal of Procurement Management, 2011, vol. 4, issue 3, 259-273

Abstract: Collaboration programmes for coordinated replenishment in buyer-supplier dyads have become popular among companies willing to increase market responsiveness, decrease safety stocks and increase control over the supply chain. In parallel, logistic performance measures have been identified as a crucial element for defining objectives, supervise improvements and managing effectively the supply chain. We explore the use of the common scorecard to share performance measurements between buyer and supplier in collaboration projects. The common scorecard works as a tool to facilitate the communication between partners and to share transparently partners' individual objectives in a structured and objective way. Its implementation and beneficial impact is shown in a case study of a vendor managed inventory operating in an environment of high demand volatility, long lead-time and customised products.

Keywords: buyer-supplier collaboration; performance measurement; common scorecard; vendor managed inventory; VMI; procurement management; coordinated replenishment; supply chain management; SCM; logistics; demand volatility; lead-times; customisation. (search for similar items in EconPapers)
Date: 2011
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