Adopting new approaches for public procurement efficiency: critical success factors (CSFs) for the implementation of e-procurement in Uganda's public sector

Benon C. Basheka, Pross N. Oluka and Godfrey Mugurusi

International Journal of Procurement Management, 2012, vol. 5, issue 6, 712-732

Abstract: In the public sector, the issue of efficiency and effectiveness (value for money) is now a key governance agenda. Electronic procurement has become prominent in the language and strategy of the public sector effectiveness in both developed and developing countries. E-procurement is currently one of the key topics in the e-government arena; many organisations need advice and guidance about proceeding with this new approach. In this paper, we examine the critical success factors (CSFs) for implementation of e-procurement technologies in Uganda's public sector context. The findings of this study confirm that in Uganda's context, the major CSFs for e-procurement include: 1) careful involvement of suppliers; 2) systematic risk management approaches; 3) systematic redesign of organisational processes; 4) use of experienced consultants; 5) careful selection of software providers. We suggest policy and managerial implications in the adoption of e-procurement.

Keywords: e-procurement; e-governance; critical success factors; CSFs; public sector efficiency; public sector effectiveness; Uganda; electronic procurement; electronic governance; supplier selection; risk management; process redesign; consultants; software selection. (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (2)

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