International Journal of Process Management and Benchmarking

2005 - 2025

From Inderscience Enterprises Ltd
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Volume 19, issue 4, 2025

COPRAS- and CODAS-based justification of factors affecting performance of manufacturing industries based in Northern India pp. 425-442

Rajdeep Singh

Influence of individual's readiness and perceived behavioural control nexus on the behavioural intention towards FinTech adoption pp. 443-461

Deergha Sharma, Neha Kumar and Parul Kumar

Impact of innovation and talent development on innovative business approach pp. 462-483

Kulbir Kaur Bhatti, Utpala Das Saxena and Raj Kumar Singh

Unlocking success: a decision support system for agile assessment in intelligent automation projects pp. 484-512

Sreenivasa Sekhar Josyula, M. Suresh and R. Raghu Raman

Exploring human resource management practices and employee retention relationships in FHRAI hotels of West Bengal pp. 513-530

Abhijit Ghosh, Reena Sharma, Sanober Khan and Uttara Jangbahadur

Exploring the intersections of lean, safety, and perceptual quality issues in supply chain management: case study of manufacturing firms implementing digital technologies and transparency initiatives pp. 531-568

Alan D. Smith

Volume 19, issue 3, 2025

Role of self-help groups and government initiatives on women empowerment in India through bank linkage programs pp. 289-304

Akash Kumar Srivastava and Hari Prapan Sharma

Emotional intelligence and entrepreneurial intention: benchmarking initiatives pp. 305-319

Ipsita Dash and Parameswar Nayak

A performance measure of centrifugal water pumping system's reliability, availability, maintainability and dependability pp. 320-349

Mus'abu Musa, Ibrahim Yusuf, Maharaju Liman and Yusuf Suleiman Rumu

The evolutionary trajectory of knowledge management: a historical reflection and reevaluation pp. 350-379

Dag Øivind Madsen and Kåre Slåtten

Analysis of factors affecting industrial performance using fuzzy CODAS method pp. 380-401

Rajdeep Singh

Past, present and future of women entrepreneur research landscapes in small-medium enterprises: science mapping and thematic clustering pp. 402-424

Neetu Juneja, Shweta Nanda and Raj Kumar Singh

Volume 19, issue 2, 2025

The impact of personality traits of women advocates towards glass ceiling beliefs for career development pp. 147-192

P. Nisha and A. Vasumathi

Labour productivity improvement under the impact of total quality management practices and innovation: evidence from Vietnam hotel industry pp. 193-219

Ha Thu Nguyen, Anh Thi Tu Le, Anh Chi Phan and Huy Khanh Nguyen

Retrospection of the financial performance landscape on microfinance institutions pp. 220-237

Ambu Sharma and Rajesh Kumar

Optimal purchasing strategy for bandwidth: a buyer's perspective pp. 238-265

Elizabeth Sharer, Hari K. Rajagopalan and Sanjaya Mayadunne

Past, present, and future of work innovation research landscape in marketing: science mapping and thematic clustering pp. 266-288

Abhinna Baxi Bhatnagar, Nitin Sharma, Bhoopendra Bharti, Akash Kumar Srivastava and Vibhuti Narayan Singh

Volume 19, issue 1, 2025

Pecking order approach vs. trade-off approach: multifaceted testing of appropriateness for the financing pattern of Indian automobile industry pp. 1-21

Madhu Ruhil, Latika Malhotra, Tara Prasad Upadhyaya and Aarti Dawra

Modelling of RFID-enables jewellery hallmark transparency attributes inter-relationship and ranking performance criterion in supply chain responsiveness: using ISM-AHP approach pp. 22-59

Mukesh Kumar

Mapping the work-life balance research landscape in higher education: science mapping and thematic clustering pp. 60-76

Roma Khanna and Raghuvir Singh

Managerial and environmental factors affecting small and medium enterprises: an empirical study in India pp. 77-88

Sachin A. Meshram, A.M. Rawani, Atul Kumar Sahu and Ajit Kumar Singh

Facility layout for flexible manufacturing system using genetic algorithm pp. 89-107

Kamal Deep

A copula-based analysis for examining and enhancing performance of serial system pp. 108-130

Ibrahim Yusuf, Ramatu Idris Gatawa, Mansur Hassan and Muhammad Salihu Isa

Waste analysis on the production floor and proposed improvements using a lean manufacturing approach aluminium manufacturing company in East Java, Indonesia pp. 131-146

Moch Anshori, Suparno and Donny Arif

Volume 18, issue 4, 2024

The effect of working from home on a services company (during COVID-19) pp. 401-416

Mohammad Alawamleh, Zaid Almasri and Khaled Alawamleh

Mapping the service quality landscape in property business: science mapping and thematic clustering pp. 417-432

Sathyanarayana Kaliprasad, Veer P. Gangwar and Raj Kumar Singh

Factors influencing the employee relationship management process in the Indian manufacturing context pp. 433-443

Shisir Kumar Mohapatra, Sadananda Sahoo and Santanu Kumar Das

The impact of psychological capital on employees' job performance: a moderated mediation model of workplace spirituality and work engagement pp. 444-463

M. Gayathri and M. Murugan

Modelling the lean deployment in the healthcare services pp. 464-477

Surendra Kansara and Rupesh Kumar

A multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand and backlogging pp. 478-510

R. Suvetha, K. Rangarajan and P. Rajadurai

Do risk and partner flexibility influence a firm's creativity, value co-creation, and business performance? Empirical evidence from Vietnam pp. 511-533

Ngoc Khuong Mai and Thi Van Trang Tran

Volume 18, issue 3, 2024

Organisation design in a nursing department: a quantitative and work sampling perspective pp. 267-289

Ndifreke Udoh Ini, Babatunde Omoniyi Odedairo and Victor Oluwasina Oladokun

Enhancing MOOC completion rates: an analysis of instrumental factors using the MCDM methodology pp. 290-309

Neeraj Chopra, Rajiv Sindwani and Manisha Goel

Exploring the synergistic effects of warm and cold standby units in availability modelling and assessment of complex series-parallel systems pp. 310-328

Ibrahim Yusuf and Abdulkarim Muazu Iggi

Present state and future directions of mobile payments system: a historical and bibliographic examination pp. 329-351

Varun Kesavan and Kandaswamy Sakthi Srinivasan

Examining the determinants of FinTech adoption intention: the moderating role of customer advocacy pp. 352-370

D. Yuvaraj, Pulidindi Venugopal, Shaply Abdul Kareem and S. Aswinipriya

Retrospection of merger and acquisition research in HRM: science mapping and thematic clustering pp. 371-385

Sanober Khan and Shalki

The impact of trade openness and AI application on innovation in agriculture production pp. 386-399

Nguyen Thi Khanh Chi, Do Huong Giang, Nguyen Mai Anh, Nguyen Thi An Ly, Nguyen Kieu Anh, Dang Quang Linh, Tran Hoang Ha, Hoang Thi Khanh Ly and Nguyen Hong Van

Volume 18, issue 2, 2024

Do the extended value-added intellectual capital components impact the profitability of Indian agribusiness companies? pp. 141-155

Vaishnavi Balaji and Rajesh Mamilla

Strategic management practices and new product performance in the clothing industry: the role of environmental hostility pp. 156-182

Amira Khelil, Saïd Aboubaker Ettis and Mohammed Haddad

MIF: a mapping approach based on the combination of VSM 4.0 and Shingo production engine applied in a case study of Brazilian logistics distribution centre pp. 183-215

Fabiano de Lima Nunes, Leonardo Paulos Chika and Cristopher Santos

X-generation SHG women entrepreneurs behavioural practices - application on theory of planned behaviour using CB-SEM with modification indices pp. 216-239

Ramamurthy Bedaduri and Subhendu Kumar Pradhan

The dark side of organisation identification: systematic literature review and bibliometric analysis on toxic leadership on employee's behaviour pp. 240-265

Emily Maria K. Jose and Bijay Prasad Kushwaha

Volume 18, issue 1, 2024

Dimension of higher educational institutions enhanced competitive reputation by integrating academic analytics pp. 1-15

Mallikharjuna Rao Nuka, Venkata Subbaiah Potala and C. Sasidhar

Empowering women's financial well-being: the role of financial literacy and decision making in wealth creation pp. 16-35

Reganti Lavanya and Rajesh Mamilla

Reliability measures assessment of solar water heating system under copula and general repair facilities pp. 36-64

Abdulhadi Aminu, Abdulkareem Lado Ismail and Ibrahim Yusuf

Analysing ways of technological growth enables the usage of Industry 5.0 in the market pp. 65-81

H. Shayrine and Pulidindi Venugopal

Current state and future directions of consumer online data protection and consumer privacy: a bibliometric study pp. 82-106

A. Malathi and K. Mohamed Jasim

The adoption intention of industrial robots in Indian ACMCs: an empirical study pp. 107-125

Poornima Sehrawat and Hemantkumar P. Bulsara

Benchmarking the contribution of non-timber forest products towards sustainable livelihood and regional development pp. 126-140

Tumula Dilleswar Rao and N.V.J. Rao